Client self-service
How clients reschedule or cancel themselves
Clients manage their own bookings from a link, without calling you.
Every booking confirmation and reminder email includes a link to the client's own page. From there they can:
- see their upcoming appointments
- reschedule to another time. Only times you're actually available are shown.
- cancel an appointment
Changes appear on your calendar straight away. Clients don't need an account or a password; the link in their email is personal to them.
Good to know
Your minimum notice applies here too, so clients can't move an appointment into a time that's too soon.
Updated October 12, 2026
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A real person reads every email, usually within one business day. Please don't include client health details.