FAQs & troubleshooting
Contacting support
How to reach us, and what to include.
Email support@cliniqsync.com from your account email. A real person replies, usually within one business day.
To help us help you quickly, include:
- what you were trying to do
- what happened instead, and any error message
- a screenshot, with client details covered
Important
Never send client health information by email.
Updated October 12, 2026
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A real person reads every email, usually within one business day. Please don't include client health details.